At Garden Plant Seed Store, we understand that your gardening journey doesn’t end with selecting the perfect plants and tools—it extends to ensuring they arrive safely and promptly at your doorstep. Our delivery services are designed with your convenience in mind, offering reliable options to suit every gardener’s needs. Whether you’re planting Autumn Bulbs or equipping yourself with professional-grade Cutting Tools, we’ve got your delivery covered.
Quick Summary: Orders are processed in 1-2 days. We ship globally (excluding Asia and some remote areas) via DHL, FedEx, or EMS, with delivery times ranging from 10-25 days. Free shipping is available on orders over $50 using EMS.
Order Processing
Once you place an order, our team of gardening enthusiasts springs into action! We carefully pack your items to protect them during transit, ensuring that everything from Bare Root plants to delicate Hand Tools arrives in perfect condition. Order processing typically takes 1-2 business days. During peak seasons, we might need a little extra time, but we’ll always keep you informed.
Shipping Options
We partner with trusted carriers like DHL, FedEx, and EMS to bring your gardening essentials to you. Below are the shipping methods available:
Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95 (flat rate)
Delivery Time: 10-15 days after shipment
Ideal for when you need your items sooner, this option provides tracking and reliable service. Perfect for seasonal essentials like Autumn Plants or Fruit Trees that require timely planting.
Free Shipping
Carrier: EMS
Cost: Free for orders of $50 or more
Delivery Time: 15-25 days after shipment
Great for budget-conscious gardeners! This economical option is available on most orders over $50, making it easy to stock up on Garden Plants by Type or bulkier items like Digging Tools without extra costs.
Shipping Destinations
We’re proud to serve gardeners worldwide! However, due to logistical constraints, we currently cannot ship to Asia and some remote areas. If you’re unsure about your location, feel free to contact our support team before ordering.
After Your Order Ships
Once your order is on its way, you’ll receive a confirmation email with tracking details. This allows you to monitor your package’s journey—from our garden to yours. If any issues arise, such as delays or customs inquiries, our team is here to assist. Remember, we’re not just a store; we’re your gardening partner.
Returns & Refunds
If you’re not completely satisfied with your purchase, you can return items within 15 days of receipt. Please refer to our Returns Policy for details on eligibility and procedures. We strive to make every aspect of gardening, including returns, as smooth as possible.
Need Help?
Have questions about delivery? Our friendly customer service team is just an email away at [email protected]. We’re based at 1070 Post Farm Road, Omaha, US 68102, and we’re always happy to help you cultivate the garden of your dreams.
Thank you for choosing Garden Plant Seed Store—where we deliver more than just products; we deliver peace of mind for every gardener.
